Support
We're here to help you get the most out of LoudReader.
Contact Us
Have a question, feedback, or running into an issue? Reach out to us and we'll get back to you as soon as possible.
Email: jeremi@loudreader.io
Frequently Asked Questions
How do I import my own books?
You can import EPUB files directly from the Files app, Safari downloads, or any app that supports sharing. Just tap the share button and select LoudReader, or use the import button within the app.
Which voices are available?
LoudReader offers multiple natural-sounding AI voices. Free users get the default voice at standard speed. Premium subscribers unlock all available voices and adjustable playback speed from 0.3x to 3.0x. Currently only English is supported, but we're working on adding more languages.
Does the app work offline?
Yes! LoudReader works entirely offline. All text-to-speech processing happens on your device in real time - no internet connection is needed to read or listen to your books.
How do I manage my subscription?
Subscriptions are managed through Apple. Go to Settings > Your Name > Subscriptions on your device to view, change, or cancel your subscription.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any purchase.
Is my data private?
Absolutely. LoudReader does not collect any personal data. All your books, notes, and reading progress stay on your device. Read our full Privacy Policy for details.
Still need help?
Drop us a line at jeremi@loudreader.io and we'll do our best to respond within 24 hours.